Missing Season 17 Ranked Rewards

I literally hit master in Season 17, i have a screenshot when i was diamond 1 and yet i got a rookie badge. I contacted customer support via email during the launch of season 18 and they told me, that they have reported it and it should be resolved. Right now we are at Season 27, 2025 and i still haven't received season 17 rewards. Don't play rank, not worth it. Imagine playing every day 12 hours, finishing predator  just to get a rookie badge.  What I'm more pissed about it, it's that season 17 was the least season that was rewarding with sky dives and i missed it due a bug.