Solved
My account has been blocked.
I have been playing this game for over four years. Today, I updated the game; once the update was complete, I entered the lobby—without even playing a single match—and then closed the game. Two hours later, I received an email stating that my account had been banned. I swear to God that I did not do anything that violates the game's rules.
Hey aymen02,
Unfortunately we can't help with bans here on the forums. If you want to raise a dispute, I'd recommend reaching out to our terms of service team. They'll be able to take a look into this for you.
