Forum Discussion

4 years ago

My account was banned for no reason?

I literally just got a PC and downloaded APEX on STEAM, I played ONE game and then I got banned. I have never cheated on this game, I didnt use any glitches or anything out of the norm. My teammates ...

discussion

Diagnosee

4 years ago

I did receive an email, that’s what I posted in quotations.. that was the reply to my open dispute about the ban. Claims after further investigation they confirm they made the right choice and I was cheating. I was 10000% not cheating and I never have cheated. I can’t send an email about the programs I run that may interfere, because I’d have to list every program I use since I have absolutely no clue where to even begin on what programs MIGHT interfere. I know nothing about that. I’m also not trying to sound rude to you if it comes across like that in that last statement. I just truly don’t even have a clue what MIGHT set off a red flag to them.

Zeelmaekers

Hero+

4 years ago

I would suggest first with requesting your EA data on EA.com
This will list all login attempts and you may see some suspicious ones, that may be something you can attach to your appeal.
Software that can interfear is something like mods, modloaders and cheats for other games. In rare cases RBG control software can also be flagged as macro's.