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Sassysnake007's avatar
Sassysnake007
5 years ago

My apex says I'm unable to connect to EA servers and I don't know how to fix it

So since around July for some reason whenever I try to play apex it won't connect it says that it's retrieving the matchmaking system and then tells me that it's unable to connect to EA servers, I th...
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DarthValtrex's avatar
DarthValtrex
Hero (Retired)
5 years ago
@Sassysnake007 Hmm password was more so for people on PC.

Okay, so how much free space do you have your PS4? When you get to the load screen are you able to pull up the list of servers that you can select? If so what are your ping numbers showing? You should still be able to connect even with high ping, I have played on servers when I had 220 ping.

Is it only this game? or do you have issues connecting with other games as well?
Sassysnake007's avatar
Sassysnake007
5 years ago

hi I've used 368.1GB out of 861.4GB of my system storage.

Trying to get up the servers doesn't work at all there isn't anything there it's just black then at the top it says Name:          Ping:    Packet loss %

And that's all.

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