Solved
My EA Account Has Been Hacked and Email Address Changed
Hello,
My EA account has been hacked, and the hacker has changed the email address associated with the account. I am providing proof that the account previously belonged to me.
- Image 1: My order number as proof of ownership.
- Image 2: The email address currently being used by the hacker.
Please help me recover my account as soon as possible.
Thank you in advance for your support.
Hi @bossderler,
So sorry to hear about your account! While we aren't able to help with compromised accounts here on the forums, the live support team can help you re-secure your account and help however they can with missing content.
These links will share more information
- How to use EA Help <--- Use the steps here to learn how to reach the support team for more help
- What to do if your EA Account has been hacked <----- This guide will share some steps to try in the meantime that may help you resecure your account.
- How to manage your EA Account security and safety <----- Here are some tips to help make your password and other information more secure.
- EA_Lanna
