My brother had a child account and now he is older and it never stopped being a child account so now it doesn’t let him play at all now and when I click update account to adult account it doesn’t work at all please help fix
[Superuser Edit: Updated thread title]
NSBaller24 When your brother logs into the EA App, does it pop up a message asking to age up the EA Account?
When and how to “age up” a child’s account:
Once your child has reaches the minimum age in their country or region, they’ll get a pop-up notification every time they log in to the EA app to let them know it's time to age up. Once you upgrade your child’s account to a teen account, they can add their own email address to enable two-factor authentication (2FA) which helps keep their account secure.
