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bardtenjin's avatar
bardtenjin
Newcomer
15 days ago

My Steam Account Is Linked To A Foreign EA Account?

As the title says, I cant contact support because its EA. I just need help gathering attention to this post, report it as spam or something so someone sees this, thanks.
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EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
14 days ago

Hey bardtenjin, 

We're unable to make any changes to an account via the forums. If you don't have access to the email address registered to the EA account, you'll need to reach out to our support team directly regarding unlinking your Steam account or updating the account info.

If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look. 

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Steam Account Is Linked To A Foreign EA Account?","id":"message:12096843","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:5487582"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:apex-legends-general-discussion-en"},"conversation":{"__ref":"Conversation:conversation:12096843"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:12096843"},"body@stripHtml({\"truncateLength\":200})":" As the title says, I cant contact support because its EA. I just need help gathering attention to this post, report it as spam or something so someone sees this, thanks. ","body@stringLength":"176","rawBody":"

As the title says, I cant contact support because its EA. I just need help gathering attention to this post, report it as spam or something so someone sees this, thanks.

","kudosSumWeight":0,"postTime":"2025-04-11T13:51:38.712-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:discussion","text":"discussion","time":"2024-07-12T17:00:02.286-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:finding players","text":"finding players","time":"2024-09-03T16:44:00.383-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:gameplay discussion","text":"gameplay discussion","time":"2024-10-12T12:18:55.800-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:12096843_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":15},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

As the title says, I cant contact support because its EA. I just need help gathering attention to this post, report it as spam or something so someone sees this, thanks.

"},"Conversation:conversation:12096843":{"__typename":"Conversation","id":"conversation:12096843","solved":false,"topic":{"__ref":"ForumTopicMessage:message:12096843"},"lastPostingActivityTime":"2025-04-13T06:58:35.501-07:00","lastPostTime":"2025-04-13T06:58:35.501-07:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:12096843":{"__typename":"ModerationData","id":"moderation_data:12096843","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:12096843_1":{"__typename":"Revision","id":"revision:12096843_1","lastEditTime":"2025-04-11T13:51:38.712-07:00"},"ForumReplyMessage:message:12100598":{"__typename":"ForumReplyMessage","id":"message:12100598","conversation":{"__ref":"Conversation:conversation:12096843"},"author":{"__ref":"User:user:18"},"revisionNum":1,"uid":12100598,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apex-legends-general-discussion-en"},"subject":"Re: My Steam Account Is Linked To A Foreign EA Account?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:12100598"},"parent":{"__ref":"ForumTopicMessage:message:12096843"},"body":"

Hey bardtenjin, 

\n

We're unable to make any changes to an account via the forums. If you don't have access to the email address registered to the EA account, you'll need to reach out to our support team directly regarding unlinking your Steam account or updating the account info.

\n

If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look. 

","body@stringLength":"887","rawBody":"

Hey , 

\n

We're unable to make any changes to an account via the forums. If you don't have access to the email address registered to the EA account, you'll need to reach out to our support team directly regarding unlinking your Steam account or updating the account info.

\n

If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look. 

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