Forum Discussion

3 years ago

My top-up didn't arrive

Hello, I am an apex player, recently Roba heirloom came out, I purchased apex coins but did not arrive at the account, I have waited 24 hours still did not arrive, hope the staff can give me a perfect answer for my gold coins to recharge to my account

discussion

3 Replies

EA_Lanna
Community Manager
3 years ago
Hi @hanpiheng,

Please get in touch with the EA Help team, so they can take a look at your issue as we can't help with missing content on the boards:

EA Help website - Phone/Chat/Email - Availability may vary

Twitter - Select the message icon to get assistance

Facebook - You can select the 'send message' option on the accounts home page

Thanks,

- EA_Lanna
vvcnm0o
2 years ago
@汉皮恒 Did you solve the problem?
Asmodeus566
Hero+
2 years ago
@vvcnm0o
As this thread is a bit old at this point, we are going to lock this down so that we can prevent any necro-posting.

If you run into any further issues please create a new thread so that we can begin tracking accordingly!