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Agent_deadly60's avatar
3 days ago

NEED HELP DESPERATELY PLEASE

full title: Want my level 164 account from my ps4 on my Xbox x but there’s a gmail I don’t have access to anymore/deactivated and it’s linked and idk what to do

 

 


Any idea what to do I can’t unlink it because I can’t log into it because we deactivated the email it was linked to and idk what to do and EA case thing is useless it’s not letting me talk to anyone it put me in queue then kicks me out and so I’m so confused on what to do 😭

1 Reply

  • Agent_deadly60 wrote:

    full title: Want my level 164 account from my ps4 on my Xbox x but there’s a gmail I don’t have access to anymore/deactivated and it’s linked and idk what to do

    The only way to get the email address on your EA Account updated, would be to contact EA Support.

    Agent_deadly60 wrote:

    Any idea what to do I can’t unlink it because I can’t log into it because we deactivated the email it was linked to and idk what to do and EA case thing is useless it’s not letting me talk to anyone it put me in queue then kicks me out and so I’m so confused on what to do 😭

    For starters, use either Microsoft Edge or Chrome, and click here to go through the process of updating your email address on your EA Account.

    If you need a step by step guide on how to contact EA Support about updating your EA Account's email address, you can find one here.

    If you're needing to change the email address on your PlayStation account, you would need to contact PlayStation support instead.

    I've also removed the attached screenshot from your post, as it contained your old email address, (this is to help protect your account's security while you get the email address updated).

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