Forum Discussion

Seasoned Newcomer

1 day ago

Need help recovering old EA account

Hi, I have an EA account from about 8 years ago linked to Apex Legends. I no longer have access to the original email on the account and can’t recover it through Google either (I was a kid when I mad...

discussion

Midnight9746

Hero+

21 hours ago

Hoordadzz1388 wrote:
Could someone help me get connected to support, or point me to the right recovery process? Thanks in advance.

Hoordadzz1388 Yup, here's the recovery steps:

EA Help | How to get back into your EA Account

and if you are still having issues, you can try this link as well:

EA Help | Contact EA

Hoordadzz1388

Seasoned Newcomer

17 hours ago

Thanks for the reply! I actually already tried both of those — the recovery page and the Contact EA chatbot. The chatbot (NextStep) couldn’t connect me to a live agent, and it seems to loop back without resolving anything. Is there any other way to reach a human agent directly, or does anyone know if an EA staff member could take a look at this?