no revenant heirloom

Question

I just recently bought the Genesis collection event and after buying every single item, i never got the heirloom&nbsp;

baldwraithsimp · Answer

@itszxtry Create a Reddit post and get 10k upvotes, and just maybe the devs will notice.

Someone else was here a few days ago with the same problem. I haven't seen any update on the issue from him, EA HELP claimed they can't verify his purchase(according to him).

domplayz101 · Answer

Update—- Looks Like EA is looking into it now.. enough people have brought it up that they can’t ignore it.

darthvaltrex · Answer

@BaldWraithSimp  Nah, I've already asked the CM's about this. Making sure I have correct info on it before I comment any further.

domplayz101 · Answer

EA Live help said they don’t have a procedure to fix this. It happened to me, I spent the money, bought the packs, no heirloom at the end and no help from EA.

ea_david · Answer

@DomPlayz101&nbsp;Hey, it looks like your heirloom has arrived, sorry for the delay on that.&nbsp;@itszxtry&nbsp;Hi, it looks like your posting account isn't actually attached to your Apex/Xbox account. The heirlooms started to appear a few days ago for affected folks, so hopefully you've been using yours already.&nbsp;