Forum Discussion

2 years ago

Solved

Numerous accounts banned same day Apex

I've been an Xbox player since first season and played over 18k games and spent thousands of dollars on that account. Between everyone in our household I likely have 3 or 4 accounts attached somehow...

discussion

EA_Illium
2 years ago
Hey @Adopholivertoe

I would recommend reaching out to our TOS team for further assistance. You will want to fill out this online forum to reach out to our TOS team for further assistance.

We are not able to assist with BANs or Accounts here on AHQ, and it seems we might have multiple platforms linked to one EA account. ll bans will appear in your account's Ban History.

If you are looking for more information on bans with your EA account check out our help articles below:

How EA bans and suspensions work

Investigate your banned or suspended account

Cheers!

EA_Illium

EA Staff (Retired)

2 years ago

Hey @Adopholivertoe

I would recommend reaching out to our TOS team for further assistance. You will want to fill out this online forum to reach out to our TOS team for further assistance.

We are not able to assist with BANs or Accounts here on AHQ, and it seems we might have multiple platforms linked to one EA account. ll bans will appear in your account's Ban History.

If you are looking for more information on bans with your EA account check out our help articles below:

Cheers!

Adopholivertoe
2 years ago
I have tried that numerous times and I keep getting a canned response. Always says "this is the second time we have looking into this issue and our decision stands".....etc. I have asked for details and get none.
- GMAK3R
  2 years ago
  Got hacked then got account back then banned after switching from Xbox to PC.
  person was probably cheating on my account.
  My account is that old that 2ffa was not a thing yet for EA so I never had it on.
  Funny how the Thread say's solved when nothing happened 🙂