Starting yesterday and into today, every single game i play has ridiculous lag without failIm on ps4 and this has never happened to me before but i see no reason why it started and not sure if its fixableSalt lake city data center ping around 35 packet loss 0 so why am i lagging?Internet is great and every other game i play 0 lag. Never thought this would be the reason i stopped playing but if every game lags then theres no point in tryingWasted money on the battle pass they should give out refunds if the game isnt even working properly and i cant play without insane lag

Playstation has rolled out the ability to change your online ID name today and it has caused alot of problems and outages.

I've had lots of issues as well for the past week or so. I'll start a game and the movement is so slow and laggy that its almost unplayable.

2 main problems with lag in Apex is that there is no regional lock, im in uk and my region by default is set to US Salt lake city. Every thime i log in to game i need to change it back to london in data center. Second issue and i think its the major one.,there is no latancy limitation, so allot of players with high ping just lags the servers. There should be max 150 ping cap.

@EA_Blueberry I can't help but notice, in most of your replies to people with issues, you recommend that they should take steps to fix the problems themselves. You can't legitimately have a hundred thousand reported problems and think, "Well our * is perfect. Must be something on your end." Like, * sake. Really? Why is Apex literally the only game where the player has to fix their problems instead of the company making money?

@brokencasanova Our intention is never to point a finger at the player as the root of the problem and like @EA_David touched up on we want to rule out any local issues which can help us identify the issue easier if it's coming from our end. This is all part of the info gathering process, but I can see how my previous replies can always be interpreted like that.If you're on PC I've seen strange workarounds like this one where making a slight change in Killer Control Center eliminated the lag and rubberbanding. I've seen players fix lag or trouble connecting by updating the firmware in their router or by even switching to bridge mode after they were constantly getting code errors. Some routers stay in warehouses for a while or have certain ports closed off by default. We have them listed in the article I replied on the previous page if it's something you haven't taken a look into yet if all other workaround fixes here aren't eliminating the lag. We're here to troubleshoot if you're down and always appreciate any help from the community in the process. 👍

Permanent lag every game | EA Forums

15 Replies

unogobangbang
7 years ago
Playstation has rolled out the ability to change your online ID name today and it has caused alot of problems and outages.
ShadoWawker
7 years ago
@unogobangbang wrote:
Playstation has rolled out the ability to change your online ID name today and it has caused alot of problems and outages.
My problem started yesterday so i do not believe its related
And plus every other game i play works perfect with no lag apex is the only one so it has to be a problem with the game
DrNoobster
7 years ago
2 main problems with lag in Apex is that there is no regional lock, im in uk and my region by default is set to US Salt lake city. Every thime i log in to game i need to change it back to london in data center. Second issue and i think its the major one.,there is no latancy limitation, so allot of players with high ping just lags the servers. There should be max 150 ping cap.
SixthOTD
7 years ago
I've had lots of issues as well for the past week or so. I'll start a game and the movement is so slow and laggy that its almost unplayable.
ShadoWawker
7 years ago
@DrNoobster wrote:
2 main problems with lag in Apex is that there is no regional lock, im in uk and my region by default is set to US Salt lake city. Every thime i log in to game i need to change it back to london in data center. Second issue and i think its the major one.,there is no latancy limitation, so allot of players with high ping just lags the servers. There should be max 150 ping cap.
These may be problems but neither one is the reason why im lagging. Still wondering how this started for me out of nowhere and why it doesnt go away
EA_Blueberry
Community Manager
7 years ago
@DrNoobster wrote:

2 main problems with lag in Apex is that there is no regional lock, im in uk and my region by default is set to US Salt lake city. Every thime i log in to game i need to change it back to london in data center. Second issue and i think its the major one.,there is no latancy limitation, so allot of players with high ping just lags the servers. There should be max 150 ping cap.

Are you playing while on a VPN? Is your console from North America?
ShadoWawker
7 years ago
@SixthOTD wrote:
I've had lots of issues as well for the past week or so. I'll start a game and the movement is so slow and laggy that its almost unplayable.
Well mine stays unplayable the entire game from start to finish so if yours goes away at least thats better
DrNoobster
7 years ago
This same problem my friends got it.I bought my ps4 in uk store.My friends that I play with lives in a few different Eu countries and they have the same problem.By default region set to salt lake city.In the past I was admin for Battlefield 2 private server for 4 years and I know how servers works and the lag issue.Thanks
EA_Blueberry
Community Manager
7 years ago
@ShadoWawker @DrNoobster

Have you tried any troubleshooting from your end at all? The team is aware of some server stability issues like being in slow motion at the beginning of games and committed to improve server quality overall, however some steps below might be able to fix it from your end with just a few easy adjustments to your network. If you know how to log into your router's admin panel there should be a section to enter ports listed for Apex Legends. There is also QoS (Quality of Service) on router settings where you can designate gaming as a priority for your bandwidth in case you're also streaming or using other devices in the household.

Basic Connection Troubleshooting

https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

Port Forwarding

https://help.ea.com/en/help/faq/opening-tcp-or-udp-ports-for-connection-issues/
brokencasanova
6 years ago
@EA_Blueberry I can't help but notice, in most of your replies to people with issues, you recommend that they should take steps to fix the problems themselves. You can't legitimately have a hundred thousand reported problems and think, "Well our * is perfect. Must be something on your end." Like, * sake. Really? Why is Apex literally the only game where the player has to fix their problems instead of the company making money?