Forum Discussion

Rising Newcomer

7 months ago

Solved

Proof I was hacked but EA won't revoke ban decision...

I have evidence in my EA Data to prove I was hacked. An IP in Japan hacked my account and got me banned. I have never even been to Japan and I am in the US. This person hacked me before and I changed...

EA_QueenBee
7 months ago
Hey 2inchesBanana,

We can't help with bans here on the forums. You can always raise another dispute by reaching out to our terms of sevice team. They can help you with this.

2inchesBanana

Rising Newcomer

7 months ago

EA_QueenBee I tried to dispute the ban twice and both times I was declined. I also provided screenshots of my EA Data and asked them to look at my EA Data but they still declined my dispute. I'm not sure what else I can do.

XHelperZ

Hero+

7 months ago

You can dispute bans up to 3 times, if they decide to uphold the ban after those 3 disputes, then there sadly enough isn't really anything that can be done to change the fact.