quick Q

Hello h2z2lhe5w13k​,

if there is evidence of a hack on your account and you've contacted Support about the hack as well as then appealed the ban through the penalty history, there is a chance that you will be unbanned. However, we cannot help with ban appeals here in the forum and don't have access to account or ban information, so in the end, this is a decision and judgment made when you appeal the ban - we cannot say with certainty here in the forum if something might or might not happened when you appeal.

thx 

UPDATE:i they send me an email "After carefully reviewing your appeal, we confirmed that the penalty on your account for cheating was applied correctly and should remain in place.

Our rules" and i try to appeal again this time i link my login logs i hope this time it work