Forum Discussion

Swift4499's avatar
Swift4499
Rising Newcomer
3 days ago

Randomly banned

I have been playing Apex for over 4 years now and 800 hours. 

I was playing ranked when I was banned out of nowhere. When I appealed the ban they said I was 'Involved with cheating'. I have only played with 3 pre-mades in the past 30 days and none of them are banned, suggesting I am the one cheating. This is absolutely not possible so I have now appealed 6 times and received no further details about the ban just that the investigations reinforce the ban. 

They now no longer dignify me with my response so my account and all its items/money I have invested have just been taken from me unjustly. 

Hoping I will just be miraculously unbanned but any suggestions on what to do are welcome.

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hey Swift4499

    I'm afraid we're unable to make any changes or discuss details of your account here on the forums, as only our Terms of Service team can review the records for a ban to take another look at the situation.

    If you've already created an appeal with these steps multiple times to the point where the ToS team has said no further appeals would be reviewed, unfortunately that would be final and not something that can be changed through any other channels.

About Apex Legends General Discussion

Discuss the latest news and game information around Apex Legends in the community forums.30,677 PostsLatest Activity: 5 minutes ago