Forum Discussion

Re: Apex account banned (didn't received any e-mail)

Hey @SapiMakanKuda 

If you think this ban was applied to your account by mistake.
You can reach out to the Terms of Service Team to appeal this ban.

Click here to Contact the Terms of Service Team


Unfortunately, we can't assist further with account bans on AHQ.
However, if you have any questions, you can drop them down below.

5 Replies

  • thanks for the reply, but how about the part where i didn't received any single e-mail regarding the ban, because EA said whoever gets account banned, should received the notification before.

  • MandatoryIDtag's avatar
    MandatoryIDtag
    6 years ago

    @SapiMakanKuda  The same advice you've been given still applies, nobody on this forum can revert bans etc, you need to use the support section for it.

  • Zeelmaekers's avatar
    Zeelmaekers
    Hero+
    6 years ago

    Sometimes emails take a longer time to arrive but you should get it sooner or later

  • well, finally after 12 days of waiting, my account is back to game again. Thanks EA and thanks everyone here for all your replies and helps. 

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