Re: Banned for no reason and no reply to my ticket
@Bnighted Hello, welcome to AHQ!
The EA TOS Department is receiving an unusually high number of ban appeals at the moment. So it's taking the EA TOS department a longer to respond to the appeals. They do not ignore the appeals and they will review your account, your ban and respond.
Only submit 1 appeal ticket and wait for a response. If you submit a new appeal ticket before you hear back, it will put you at the back of the line.
Please just be patient and wait for a response. I can't tell you how long it will take, I'm not an EA employee, I'm simply a volunteer that helps out other gamers on the forum. The best I could do is make guesses based off the response times other players have received.
Make sure you keep an eye on your emails spam and junk folders. There have been a few forum members who missed emails from the EA TOS.
if you have not heard back after about 3-4 weeks feel free to ask again, just tag me when you create the thread so I don't miss it and I'll flag it for a CM.
The EA TOS Department is receiving an unusually high number of ban appeals at the moment. So it's taking the EA TOS department a longer to respond to the appeals. They do not ignore the appeals and they will review your account, your ban and respond.
Only submit 1 appeal ticket and wait for a response. If you submit a new appeal ticket before you hear back, it will put you at the back of the line.
Please just be patient and wait for a response. I can't tell you how long it will take, I'm not an EA employee, I'm simply a volunteer that helps out other gamers on the forum. The best I could do is make guesses based off the response times other players have received.
Make sure you keep an eye on your emails spam and junk folders. There have been a few forum members who missed emails from the EA TOS.
if you have not heard back after about 3-4 weeks feel free to ask again, just tag me when you create the thread so I don't miss it and I'll flag it for a CM.
