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EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
4 years ago

Re: Banned on Apex checked Ban history no bans at all

Hi folks, 

Not all bans will appear there and for other bans there can be a bit of a delay in that page displaying them. The 'My Ban History' page mentioned this in the blue section:


@EA_Help wrote:

You may have bans or suspensions that don't show on this page. 


I'd suggest checking your emails for an email from EA notifying you about a ban/suspension. Look for emails from the address  'noreply@ea.com'. If you do have mail from that address, follow the advice shared in it to appeal the ban if you feel the ban was added by mistake. This EA Help article will also help: EA Bans and Suspensions - How they work and how to get in contact with us

- EA_Lanna

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