Sending and Receiving Gifts in Apex Legends - FAQ
What can I gift in Apex Legends?
You can gift:
- the Battle Pass
- Legends
- Thematic Packs
- Collection Event Items
- Legend and weapon skins, charms, and more.
Can I gift Apex Coins?
No, you can’t gift Apex Coins.
What if my friend already has an item I want to gift them?
You can’t gift your friend an item they already own as a single item.
If you give your friend a bundle with an item they already own, you’ll be given a discount on the bundle and they'll get any other items they don't already own.
To view the discounted amount, open the gifting window and click on your friend’s name. The Apex Coin total will update and be discounted based on what item(s) your friend already has.
Can I use crafting metals or Legend tokens to get gifts for friends?
No, you can only buy gifts with Apex Coins.
Can I gift an item from my inventory?
No, you can’t gift items from your inventory. You need to buy any gifts with Apex Coins.
I want to cancel my gift.
Gifts are final and non-refundable. Make sure you’re gifting to the right account on the right platform. Before sending your friend a gift, check that their account isn’t banned.
How to send gifts
- From the lobby, go to the Store.
- Find the item or bundle you want to gift.
- Click Gift.
- If you haven’t turned on EA Login Verification, set that up on your account now. A pop-up with a QR code will appear with instructions.
- Choose your friend from the friend list.
- Confirm the final Apex Coin amount and click Gift.
- Under Unlock with, click on the Apex Coins to buy the gift.
- The message will read as Success to confirm you sent your gift.
How to send gifts
- From the lobby, go to the Store.
- Find the item or bundle you want to gift.
- Click Gift.
- If you haven’t turned on EA Login Verification, set that up on your account now. A pop-up with a QR code will appear with instructions.
- Choose your friend from the friend list.
- Confirm the final Apex Coin amount and click Gift.
- Under Unlock with, click on the Apex Coins to buy the gift.
- The message will read as Success to confirm you sent your gift.
How to accept gifts
Gifts are automatically added to your inventory after your friend sends them. You don’t have to do anything to accept them.
To see what they sent you, you can check your inbox.
- From the lobby, you’ll see a notification saying You have a new gift.
- Click on the News icon underneath the notification.
- Click on the Inbox tab at the top of the screen.
- To see the gift and who it was from, click Check gift.
- Click Continue to be taken back to your inbox.
I'm having trouble with my gift
I didn’t get my gift
Gifts will be added to your inventory automatically and you’ll get a notification in your inbox.
If you’re not seeing your gift, try going back to the lobby, then back to your inventory, to find your gift.
Login Verification didn’t work
Go to your EA Account Security settings and confirm EA Login Verification is turned on.
If you still aren’t able to buy the gift after turning on EA Login Verification, restart your game and try again.
Not enough Coins
You need to buy more Apex Coins before you can send your friend a gift.
My friend shows as ineligible
Your friend may show as ineligible if:
- you haven’t been in-game friends with them for at least two weeks - platform friendships don’t count,
- your friend’s account isn’t in good standing,
- there are regional requirements that prevent you from sending the gift to your friend.
Can’t find friend in list
Your friend may need to accept your friend request in-game. Once they do, you can send them gifts once you’ve been friends in-game for at least two weeks.
If you’re playing on PlayStation, Xbox, or Steam, you need to make sure you are friends in-game, not just on the platform.
0 gifts left
You can only send five gifts in every 24-hour period. You’ll get this error if you’ve maxed out your gifts in a 24-hour period and need to wait before you can send more.
Server error
This can happen when there’s a game or server issue. Wait until it’s fixed before trying again.
You can check the Apex Legends servers here.
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EA Staff (Retired)
