Re: Hey I got a PS5 and when you select start it just says something went wrong?
Thanks everyone for advice here is a picture of the issue! Thanks! And I have fiber internet and all my other games work perfect it’s just this game!
Forum Discussion
8 Replies
@alecbishop11Ok searching they error I found this-
https://piunikaweb.com/2023/01/03/playstation-5-wv-109156-2-error-troubling-some-players/
Basically on a phone or PC go to help.ea.com and sign into your account there.There is another in the article talking about enabling 2fa but I'd try the sign in first.
- @hayhor So where on the website can I accept the terms of my PSN credentials?
- @alecbishop11 According to the article if that is needed it should just pop up.
EA_DavidCommunity Admin
Edit: Thank you for the continued patience while this was being investigated, everyone.
We're seeing this should now be resolved, however if you're still running into this please try the steps below and let us know if the issue continues.
1. Close the game
2. Go to ea.com and choose to Sign In.
3. Choose your console's login option.
4. Follow the instructions and link your console and EA accounts if prompted.
5. Start the game back up.
@alecbishop11, when you log in (be sure to use the PS login option) you should be prompted to accept terms when you log in. If this isn't happening for you, I wonder if you can use your PSN account starting with a "N" and see if anything changes.I'm not getting any pop-up?
- @Olden_Bane You may not get a pop up. Did you try both scenarios David mentioned?
I finally found the pop-up for the TOS. Doing that worked. Thanks
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