Forum Discussion

Anonymous's avatar
Anonymous
4 years ago

Re: HORRIBLE CONNECTION ON PS5

Also sorry for how aggressive my original post was, I was pretty hammered and upset from lagging all month

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @Anonymous 

    No worries. I can understand the frustration. Does your router support QoS (Quality of Service)? If so, make sure it's enabled and your PC is prioritized. Also, check your router for a firmware update. Have you spoken with your ISP about this? It's possible something changed on their side causing the poor connection. 

    Did you happen to have either a new device added to your network that is streaming media while you play?

  • Anonymous's avatar
    Anonymous
    4 years ago

    Isp said everything looked good on their end. My PlayStation is the only device that's connected when I play. Preciate your help but Im just not going to play for a while and hopefully when I come back to it, its better

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @Anonymous 

    Ok. Just let us know if you want to continue troubleshooting this. Good luck and have a great rest of your weekend.