EA_FieryHelios
Community Manager
3 years agoRe: How to get refunded after a bug in the shop
Hey @YoshiRed93
Request a refund right here on EA Help. You’ll be able to see if your games are eligible for the Great Game Guarantee. If you have purchases that qualify for a refund, you can complete and submit the refund request form.
To find out more details about your refund please speak with our EA Help team so they can pull up your account and take a look. You can set up a case with them over at the EA Help website: https://help.ea.com/en/help/faq/contact-ea-help/