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Re: I agree to the terms!

@OldTreeCreeper Thanks, but I think the problem is much simpler.

On the page that loads there's a check box and a 'NEXT' button.

When you check the check box (Press 'A') the 'NEXT' button is highlighed.

When you click 'NEXT' (Press 'A') I assume the browser is supposed to redirect to a new page. However, it doesn't ... it closes. The XBox One browser is notoriously terrible.

Therefore, I cannot accept ALL the new T&Cs, and therefore the next time I start Apex, the ('Accept the new T&Cs') thing pops up all over again.

I assume that eventually I won't be able to play the game, as I haven't accepted the T&Cs.

It's an EA thing, not a specific Apex thing.

Any help @EA_Aljo ?

7 Replies

  • OldTreeCreeper's avatar
    OldTreeCreeper
    Hero+
    3 years ago

    @EdwardDLuffy the t and c thing sounds like it's not recognising either your ea account or your Xbox account, for some reason. I havnt had any problems with the xbox browser. Have you updated that? I have mine set to mannualy update as it could update during a game if I didn't. 

  • EdwardDLuffy's avatar
    EdwardDLuffy
    3 years ago
    @OldTreeCreeper XBox have confirmed its a problem with EA. I deleted and restored my account on the XBox with default settings, and deleted all saved data for all accounts for Apex. When the data synced, the problem returned. There must be some 'flag' in the data downloaded from EA that indicates that I have not accepted the T&Cs that never gets updated.
  • Cheese9Man's avatar
    Cheese9Man
    3 years ago
    @EdwardDLuffy Your account suddenly reverted back to its old name and your game account is acting up as well. EA is on to you. XD
  • @Cheese9Man It's since I bragged about being second in the kills list for Fuse in the UK. Not a good look for EA is one of their 'top' (ahem) players is an old fart.
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @EdwardDLuffy I'm going to lock this thread as we would ask that you not create multiple threads for the same issue.

    It makes it much easier to keep track of the conversation and what is or is not helping. 


    Darko 

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