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EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 years ago

Re: I got banned for following the instructions on youtube about vpn?

You will need to speak to our Terms of Service team @EXIA7z.

If they have denied multiple appeals then there is nothing we can do to change this.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

2 Replies

  • EXIA7z's avatar
    EXIA7z
    4 years ago

    It's a funny working system. EA I'm trying to find a lot of pillars They read the first 2 times. Aren't they listening to other reasons? Banned for not telling me why, I'll just keep looking until it finds the real cause. That I send a lot is a probable cause. As soon as I found evidence, I'm going to report it. The reason I was told it wasn't so I had to find a new one and send it again, right? You guys can read and listen. that is their place Power is in your hands, you can do whatever you want.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @EXIA7z if after our team has denied multiple appeals then they will only review an appeal should it contain new info.

    Darko 

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