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Hello @EA_Barry
I'm confused, how much time does it require for your Advisors to attend? Especially, when my case got closed next working day without any answer / email whatsoever.
I absolutely don't mind providing with as much details as required to get a refund, the problem is that there's no communication happening on my case.
Please refer to a screenshot regarding my case being 'resolved' without any details, comments or emails.
Igor
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