Forum Discussion

BaldWraithSimp's avatar
BaldWraithSimp
4 years ago

Re: no revenant heirloom

@itszxtry Create a Reddit post and get 10k upvotes, and just maybe the devs will notice.

Someone else was here a few days ago with the same problem. I haven't seen any update on the issue from him, EA HELP claimed they can't verify his purchase(according to him).

4 Replies

  • DarthValtrex's avatar
    DarthValtrex
    Hero (Retired)
    4 years ago
    @BaldWraithSimp Nah, I've already asked the CM's about this. Making sure I have correct info on it before I comment any further.
  • DomPlayz101's avatar
    DomPlayz101
    4 years ago

    EA Live help said they don’t have a procedure to fix this. It happened to me, I spent the money, bought the packs, no heirloom at the end and no help from EA.

  • DomPlayz101's avatar
    DomPlayz101
    4 years ago
    Update—- Looks Like EA is looking into it now.. enough people have brought it up that they can’t ignore it.
  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    4 years ago

    @DomPlayz101 Hey, it looks like your heirloom has arrived, sorry for the delay on that. 

    @itszxtry Hi, it looks like your posting account isn't actually attached to your Apex/Xbox account. The heirlooms started to appear a few days ago for affected folks, so hopefully you've been using yours already. 

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