Re: Please help me to get back my hacked account
Unfortunately the EA staff who work here on AHQ cannot help directly with account-related issues, such as having been hacked. If you feel you have been hacked, the only thing you can do is follow the steps in this article:
https://help.ea.com/en-gb/help/account/secure-hacked-ea-account/
Gets you to here:
https://help.ea.com/en/solutions/?product=ea-account&topic=resecure-hacked-account
At the moment it is no waiting time to live chat.