Forum Discussion

Re: Prime Content

The drama start when you've multiple accounts using different emails (like I had) and your browser stored your login so when try to link, it linked to the one currently log in.

Steps to fix this:
1. LOG OUT all EA accounts , including APEX FORUM (very very important step).
2. Go to prime gaming, login with your Amazon account : https://gaming.amazon.com/loot/apexlegends
3. Click ""Link Game Account"" , it will ask you to put your EA account login you want to link (username and password).
4. Check the pairing: https://myaccount.ea.com/cp-ui/connectaccounts/index"

5 Replies

PSYCHOTIK489
4 years ago
I logged out of all ea accounts, re linked my ea account to my Amazon account, checked under connections and it shows it linked but still no content in game
asukojo
4 years ago
@PSYCHOTIK489 It should show like this, is yours the same ?
If yes, try to log out/restart Apex/console and login back in.
PSYCHOTIK489
4 years ago
Mine only shows Amazon so now i need to figure out how to link my xbox live account
PsychotikSaint
4 years ago
@asukojo I got it figured out. Apparently i had 2 EA accounts so i just unlinked Amazon from the wrong one and linked it to my primary one amd everything worked. Thanks for all your help
asukojo
4 years ago
@PSYCHOTIK489 You might have different EA account for your XBOX, so you need link it manually again: