Re: Twitch Prime Pack

@nickchillson Can you try checking the steps on this page to ensure that the right account was linked?

https://answers.ea.com/t5/Technical-Issues/APEX-LEGENDS-AND-TWITCH-LINKING-ACCOUNTS/m-p/7536430

@MaR86UK Do you have 2 accounts on your Xbox? I can see 2, perhaps that's a factor here?

Hi

I have 2 linked for some reason, but only use the 1 account. 

The one I want to delete is the only one I can't remove it seems.  

How do I go about getting my old account deleted?

@MaR86UK For account changes you'll need to reach out to support to see what's happened. 

In the meantime, can you try restarting your system by holding the front button, just in case there's a local caching issue?

I've seen quite a few posts popping up about this issue.  I've edited my original post to have more of the relevant and valuable information about where to redeem, where to find information about linking, as well as some other links.

I hope this helps.