Refund for “Accidental Purchase” due to strange purchase interaction
Hey! I accidentally had a couple of misclicks happen about a week ago unfortunately.
I was actually just trying to look at the Axel skins, and somehow I accidentally bought the character with Apex Coins. I only clicked on the skin like 2–3 times and suddenly the purchase just went through instantly.
I already contacted support, but they told me they don’t have access to ingame items, so now I’m trying my luck here on the forum instead ^^’
Would be really awesome if there’s maybe still some way to get this resolved and get the Coins refunded. It genuinely wasn’t intentional, I actually wanted to save the Coins for future Battle Passes.
And you can also see in the video that it wasn’t my intention to buy the character, since I didn’t even move my mouse. I also honestly think the way this is implemented ingame is pretty questionable...
Here is the video link so you can see how it happened:
https://www.youtube.com/watch?v=QO8qGKEwR7A
Thanks in advance :)!