Regarding the "report case"
Why does it show that my case has been successfully sent, but when I click on the ‘My Cases’ button at the top left corner to enter the case records, I cannot find any cases? Is this an issue on my e...
Forum Discussion
somebody help?
yingdaomayi223 When you create a case on EA Help, it should show up here: EA Help: My Cases, and say that its opened or in-progress.
Since you're not seeing the case, are you by chance signed into the wrong EA Account? (It won't show cases made on your other EA Accounts).
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- EA_Mako3 months ago
Community Manager
