Hey all, Today we wanted to check in and provide some info on some of the topics we’ve seen discussed this week that we can speak to: LEGEND RESTING BONUS TO 50K XP THIS WEEK Remember, every week the resting bonus for Legends will increase by 25K. As of today the total resting bonus you can earn for each Legend is 50K. Next week will be 75K and so on and will cap at 250K. FRAME RATE CAPPED TO 144 ON PC In the last patch we made an update with the intent to cap frames at 300 if players bypassed the default 144 frames per second. This introduced a bug that capped frames to 144 regardless if players uncapped it or not. In the next patch we’ll be fixing this so the cap is 300 as intended. XBOX UPDATE YESTERDAY Xbox players should have noticed a small update that needed to be downloaded yesterday. This was address some stability issues on Xbox One. LEGEND HITBOXES Thank you to everyone that's been catching and reporting this. After investigating on our end, we were able to confirm that there is an issue regarding hitboxes around Legend arms and upper bodies. This was why you would see a shot appear to connect but not always register damage. We have made some small improvements server side but are still investigating other examples players are sharing and doing tests to repro and address. Please continue to report and share clips if you can. AUDIO KNOWN ISSUES Issues we are aware of and currently looking into: Audio dropouts, where sounds or parts of sounds in the game seem to be missing at times. Audio distortion, where there is loud static or mangled-sounding audio that plays, generally during large gunfights and/or heavy concentrations of players. Close enemy footsteps being too quiet, or silent, in some situations. Some troubleshooting tips that could help improve your audio performance: Hard drive performance is the biggest factor, so anything that can make your hard drive faster can help, including: Defragging your PC HD prior to the game installation (but don't defrag if you have an SSD!) . If possible, we recommend using a fast HD to install the game onto, such as an SSD or a 7200 RPM HD. It can potentially help to make sure that the hard drive is not being hit by other background processes, such as downloading other games or recording video to the same HD as the game. Currently, the game does not support quad audio. If your game is currently set to that, please change it to stereo or another surround option, such as 5.1 or 7.1, if your setup supports that. When you experience audio issues or bug, here is some info you can provide to help us identify the problem: General system specs, including the particular console you are on (PS4, PS4 Pro, XB1, XB1S, XB1X) or the PC and hard drive used, if on PC. Analysis of other things going on during the game at the time - was there generally poor performance from server lag, bad frame rate, etc. Video if you happen to be able to capture it in a non-performance hindering way. AN UPDATE ON CRASHES Last week we dropped a small patch for PC. This patch included a fix for the biggest offender causing crashing on PC that we were able to identify thanks to all the apex_crash reports players sent to us. Since then, we’ve seen the daily crash rate on PC drop by about 90%. This has been promising to see but we know we’re not out of the woods yet. We’ve been investigating the remaining causes for crashing we’re seeing and planning to add better communication from the game with error messages and tips to help players troubleshoot issues in the event of a PC crash in a future update. We are aware of reported crashes on consoles as well and will be including improvements to overall stability in an upcoming client patch. I can’t say specific dates yet but we’ll let you folks know when we can and will include patch notes for it.Source

I haven't received a single crash in more then 2 weeks of constant play. I don't know what you did but it worked like a charm because i was crashing multiple times per day before you completely fixed it with yout last patch (actually it was the previous patch that fixed it for me, the one that adressed DXGI errors paired up with the latest nvidea driver for RTX 2080).Also love the +25k battleplass resting bonus that is added every week. Way better then a simple weekly reset.Keep up the good work. Very happy with the game.

Hello,I love this game, all the cheaters, crashes etc i still love this game and i will play it. I believe in you that you will fix those problems. But im trying to play 150-200 ms. Please i beg of you add some servers, like at greece,turkey locations, to many players at those locations and they re fighting with this high ms. Please.

It is reassuring that you're addressing the audio bugs.

Thanks for the update!Click here for free EA AHQ XP.You got bamboozled Zeelmaekers

Hey @gg123xyz I took a look at the video and played it back in slow motion and if you watch it you can see that your crosshair is not on the other player when you shoot. No pellets hit him because he was not in your sights. Darko

Forum Discussion

EA_David

Community Admin

7 years ago

Respawn Check in!

Hey all,

Today we wanted to check in and provide some info on some of the topics we’ve seen discussed this week that we can speak to:

LEGEND RESTING BONUS TO 50K XP THIS WEEK

Remember, every week the resting bonus for Legends will increase by 25K. As of today the total resting bonus you can earn for each Legend is 50K. Next week will be 75K and so on and will cap at 250K.

FRAME RATE CAPPED TO 144 ON PC

In the last patch we made an update with the intent to cap frames at 300 if players bypassed the default 144 frames per second. This introduced a bug that capped frames to 144 regardless if players uncapped it or not. In the next patch we’ll be fixing this so the cap is 300 as intended.

XBOX UPDATE YESTERDAY

Xbox players should have noticed a small update that needed to be downloaded yesterday. This was address some stability issues on Xbox One.

LEGEND HITBOXES

Thank you to everyone that's been catching and reporting this. After investigating on our end, we were able to confirm that there is an issue regarding hitboxes around Legend arms and upper bodies. This was why you would see a shot appear to connect but not always register damage. We have made some small improvements server side but are still investigating other examples players are sharing and doing tests to repro and address. Please continue to report and share clips if you can.

AUDIO KNOWN ISSUES

Issues we are aware of and currently looking into:

Audio dropouts, where sounds or parts of sounds in the game seem to be missing at times.
Audio distortion, where there is loud static or mangled-sounding audio that plays, generally during large gunfights and/or heavy concentrations of players.
Close enemy footsteps being too quiet, or silent, in some situations.

Some troubleshooting tips that could help improve your audio performance:

Hard drive performance is the biggest factor, so anything that can make your hard drive faster can help, including:
- Defragging your PC HD prior to the game installation (but don't defrag if you have an SSD!) .
- If possible, we recommend using a fast HD to install the game onto, such as an SSD or a 7200 RPM HD.
- It can potentially help to make sure that the hard drive is not being hit by other background processes, such as downloading other games or recording video to the same HD as the game.
Currently, the game does not support quad audio. If your game is currently set to that, please change it to stereo or another surround option, such as 5.1 or 7.1, if your setup supports that.

When you experience audio issues or bug, here is some info you can provide to help us identify the problem:

General system specs, including the particular console you are on (PS4, PS4 Pro, XB1, XB1S, XB1X) or the PC and hard drive used, if on PC.
Analysis of other things going on during the game at the time - was there generally poor performance from server lag, bad frame rate, etc.
Video if you happen to be able to capture it in a non-performance hindering way.

AN UPDATE ON CRASHES

Last week we dropped a small patch for PC. This patch included a fix for the biggest offender causing crashing on PC that we were able to identify thanks to all the apex_crash reports players sent to us. Since then, we’ve seen the daily crash rate on PC drop by about 90%.

This has been promising to see but we know we’re not out of the woods yet. We’ve been investigating the remaining causes for crashing we’re seeing and planning to add better communication from the game with error messages and tips to help players troubleshoot issues in the event of a PC crash in a future update.

We are aware of reported crashes on consoles as well and will be including improvements to overall stability in an upcoming client patch. I can’t say specific dates yet but we’ll let you folks know when we can and will include patch notes for it.

Source

discussion

28 Replies

CAPTAINSLUG_ZA
7 years ago
Hi
I've been experiencing missing audio. At first i thought it was my PC until my squad mates said it was also happening to them. I wasn't experiencing lag as far as i could tell although i am playing from South Africa and having to connect to European servers so have latency of about 160-180ms. Its not every time I play but at least once a night.
Another problem is random crashes (rarely happen). The really irritating part is you cant rejoin the match and finish your game. I have had it crash when I'm down to the last 2 squads which is rather frustrating. Hope you guys can add this feature.
Platform is Pc running standard 1TB HDD. Squad mates are running SSD and are experiencing the same.
gg123xyz
7 years ago
@EA_David wrote:

LEGEND HITBOXES
Thank you to everyone that's been catching and reporting this. After investigating on our end, we were able to confirm that there is an issue regarding hitboxes around Legend arms and upper bodies. This was why you would see a shot appear to connect but not always register damage. We have made some small improvements server side but are still investigating other examples players are sharing and doing tests to repro and address. Please continue to report and share clips if you can.

Source

wingman bullets first clip
9 = miss to left
8 = hit ribs
7 = miss to left
wingman bullets second clip
9 = miss to left
8 = miss hit tip of his gun
7 = miss to right
6 = hit his right arm
5 = miss to right
4 = miss to left
3 = miss to right
2 = missed left
1 = shot his head off his shoulders from his neck
give the video a few minutes to get to 1080p 60fps
st4rgazer01
7 years ago
I hot dropped in a game yesterday got a p2020 and started shooting at a pathfinder with no shields. I must have shot him over 30 times, he even ran into a house, I followed him, continued to hit him, and he just didn't die. I had to give up after wasting a minute of the opening part and a ton of amo. I just had to move on. Very frustrating.
lBreathTakingl
7 years ago
@EA_Darko the crosshair was not exactly on target, but some of the caustic body was inside the crosshair, but the pellets missed him, so either the EVA just sux or the eva's crosshair is too big (not accurate)
gg123xyz
7 years ago
@lBreathTakingl wrote:
@EA_Darko the crosshair was not exactly on target, but some of the caustic body was inside the crosshair, but the pellets missed him, so either the EVA just sux or the eva's crosshair is too big (not accurate)
heres another version of the eva 8 video i posted earlier, but in slow motion, watch the 1080p 60fps version;
a higher quality version of my previous video with the wingman. tbf maybe he killed me before i got my last shot out but i still shot my last buller so im not sure what was going on there if i got a last shot off it should have counted?;
warslag
7 years ago
@gg123xyz
You missed to the left.
gg123xyz
7 years ago
on the eva 8 video on the first shot, there were three pellets i saw fly out, two went left, 1 on the right either hit him and didnt register or it went past him im not sure.
and the cross hairs were on him for that first shot at a pretty close range. on the first shot, the right side of the cross hairs were on his left bottom at about 10 feet away come on now whats that.
gg123xyz
7 years ago
bullets 16, 8, 4 are interesting, they might be hits but the end score shows 0 damage done, watch in 1080p 60 fps;