Smurf accounts are now going into ranked and ruining that
Do something about it, put a statement out on it, then start suspending the accounts and deleting the smurfs. But don't ignore it anymore, it's an issue, you know it is and it's ruining the game for medium and low skilled players. These are the same people who complain about SBMM being too hard, they simply don't want to play against people of their own skill. They want easy matches against lower skill players. So many of my friends are leaving the game for other FPS games in part because they are sick of getting slaughtered by higher skill gamers.
My play time is starting to decline because of it. The smurf accounts should not be terribly hard to identify. 1 IP address with multiple accounts all posting similar stats should be the big give away.