Forum Discussion

parryoctopus8's avatar
parryoctopus8
3 years ago

Still Missing Apex Coins After Receiving Email That it was Fixed

I emailed EA Help about missing Apex Coins on my Xbox 1 S, and received an email saying it was fixed. I logged in to Apex Legends on my Xbox again, and nothing happened. I checked Microsoft, and I di...
discussion
parryoctopus8's avatar
parryoctopus8
3 years ago
@EA_Lanna I did ask for a refund from Microsoft, but they declined. Before I got the email from EA I had created a case, then they said that.
EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
3 years ago

Hi @parryoctopus8,

Ok thanks for the added context.

What EA can do is help with the missing content. You'll need to get in touch with the EA support team directly for that. Please gather proof of purchase and attach it to your help case.

- EA_Lanna

  • parryoctopus8's avatar
    parryoctopus8
    3 years ago
    @EA_Lanna I actually did that twice. I thought it would be quicker here than to do it again.

Featured Places

Node avatar for Apex Legends General Discussion

Apex Legends General Discussion

Discuss the latest news and game information around Apex Legends in the community forums.Latest Activity: 34 minutes ago
32,081 Posts

Recent Discussions