Still perma banned - and EA says stop asking
So I'm still perma banned - accused of cheating. Which I didn't do. I had validated my account was not hacked. Since all of my stats were still my own. I have continued to keep asking EA to unban...
Forum Discussion
@LaughingSharko If a large wave of players get banned, some of which are legitimate players and a portion of them get their accounts back at the same time of an official post from @EA_David then there is obviously something falsely flagging on the system for them to overturn those bans or another known reason and as this has continued since, then that same thing is either still in place or we're still dealing with the aftermath of it.
You can have your doubts, as we all do (myself included) when this comes up...
You might be right, but you could also not be, and giving a user who is potentially innocent a hard time who has already lost his account and come out the backend of a notoriously crap customer service provided by EA (i have also dealt with them too in the past and it was my persistence that payed off) by being perma banned and unable to even now appeal when we should take it at face value till proven otherwise.
@apostolateofDOOM Well, we'll have to agree to disagree on that.
I've found that most gaming companies, EA included, tend to err on the side of being too lenient against cheating, not the opposite. They go out of their way to avoid permanently banning paying customers, unless their logs show firm evidence of cheating.
As for players who are unbanned because of providing evidence of "hacking," I believe even many of them are guilty, but EA can't prove it so they unban. VPNs are so cheap these days.
I've found that most gaming companies, EA included, tend to err on the side of being too lenient against cheating, not the opposite. They go out of their way to avoid permanently banning paying customers, unless their logs show firm evidence of cheating.
As for players who are unbanned because of providing evidence of "hacking," I believe even many of them are guilty, but EA can't prove it so they unban. VPNs are so cheap these days.
- @LaughingSharko That is a hilarious statement, that gaming companies error on being too lenient. In terms of "free to play" games like Apex, you fundamentally can just create a new account. The basics of the ban can be... Ban people, and if it's not an easy thing to decide (i.e. looks like a hack), just keep them banned, and make them make a new account.
For them they get the money they want either way.
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