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imankador's avatar
imankador
Rising Newcomer
8 months ago
Solved

Suspension on apex legend account

Hello, I have open many case about my suspension. I already told that my account was hacked but thankfully I recovered it on 24th November. However my apex legend account has been suspended and I can...
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imankador's avatar
imankador
Rising Newcomer
8 months ago

Yeah I already replied that email but does it take so long to give me any updates? Its been a whole week without any replies or follow up.

Midnight9746's avatar
Midnight9746
Hero+
8 months ago
@imankador Usually it takes 3-5 business days, (but it could take longer). Remember that Thanksgiving was a few days ago as well.
  • p1ckypick's avatar
    p1ckypick
    8 months ago

    Hi Guys,

    Just wanted to say a huge thanks to EA for their help and support. It could take some time but trust me they will sort it.
    My account was compromised earlier this year and the guy got my apex account banned. If you can download all your data and send them some sort of proof they will eventually get to the bottom of it. 
    Just a huge thanks again and to those who just moan about EA and go into rage because of what happened just stay patient and give them time to look into what's happened.

    Thanks! 

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