Forum Discussion

79373682

2 years ago

Solved

The game progress in apex has disappeared

after a while I go into apex and see that my skins and characters have disappeared, what should I do?

discussion

EA_QueenBee
2 years ago
@79373682,

Is it possible that you're logging in on the wrong account, or did you recently unlink your platform and link it to a different EA account?

EA_QueenBee

Community Manager

2 years ago

Hey @79373682,

Is absolutely everything missing? Skins, characters, your level, etc.? Are you playing on the same platform that you played previously?

79373682
2 years ago
@EA_QueenBee there are only 24 hours left, and of the characters only Octane, and that's it
- EA_QueenBee
  Community Manager
  2 years ago
  @79373682,
  
  Is it possible that you're logging in on the wrong account, or did you recently unlink your platform and link it to a different EA account?
  - 79373682
    2 years ago
    @EA_QueenBee yes, I recently disabled my steam account in EA