Forum Discussion

1 year ago

Unable to Receive Verification Code – Can't Access Apex Legends

Since yesterday (going on 2 days now), i've been unable to access Apex Legends because the EA APP is asking me to enter a verification code. Unfortunately i am not receiving the code via email or SMS...

NSX_014

1 year ago

I also can’t contact EA Support because it requires logging into my account, and I can’t log in without the code. I’m currently writing this from an old account because I can't access my main one.

EA_Solaire
Community Manager
1 year ago
NSX_014

When filling out your help request, there's an option to "get help without logging in", be sure to select that option.