Forum Discussion

Secret_kichie's avatar
Secret_kichie
7 years ago
Solved

Under what circumstances can someone get banned for refunding something

So uh, is there a tos of some sort that says you can get banned for refunding something?
discussion
  • Secret_kichie's avatar
    Secret_kichie
    7 years ago

    I’m here because I have tried twice and all I ever get is “Your ban is correct and indefinite” or “The sanction on your account is correct” and nothing else. What is correct about this? Why am I banned for a double charge. Wtf

Fingrpistols's avatar
Fingrpistols
7 years ago
@Secret_kichie You mean a charge back?

Usually it leads to some form of account penalty but seeing as how this is free i dunno.

Probably?
  • Secret_kichie's avatar
    Secret_kichie
    7 years ago

    A while back my account was banned because they charged me twice for a purchase so I refunded the second charge and got banned. I had 250$ into that account on apex alone as well as airship assassin, all the Valentine’s Day stuff, a lot of kills etc... and I haven’t gotten an answer to why I get banned for the charging me twice and refunding the second charge that I shouldn’t of had to pay for other than”The ban on your account is indefinite and correct”

    • Fingrpistols's avatar
      Fingrpistols
      7 years ago
      @Secret_kichie Stop asking questions about the ban and start trying to make amends.

      Tell them your situation in a ticket and just be honest about not knowing how to go about the situation at the time and maybe theyll work something out for you.
      • Secret_kichie's avatar
        Secret_kichie
        7 years ago

        I’m here because I have tried twice and all I ever get is “Your ban is correct and indefinite” or “The sanction on your account is correct” and nothing else. What is correct about this? Why am I banned for a double charge. Wtf