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Reinertzen's avatar
Reinertzen
2 years ago
Solved

Unlink PlayStation account

I have tried all the other suggested fixes on here, and nothing works. I have an old account linked to my mail, i want it gone so i can link up my new ps4 account. Same e-mail, because when i tried ...
discussion
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    Hi there, @Reinertzen 

    Try these steps to contact an advisor:

    1. Go to https://help.ea.com/en/help-home/
    2. Type EA Account into the search field
    3. Select the EA Account tile
    4. Click on See more topics
    5. Click on 'I need to update my EA account information'
    6. Click on the option for chat

    Let me know if that helps or not. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Hi there, @Reinertzen 

Try these steps to contact an advisor:

  1. Go to https://help.ea.com/en/help-home/
  2. Type EA Account into the search field
  3. Select the EA Account tile
  4. Click on See more topics
  5. Click on 'I need to update my EA account information'
  6. Click on the option for chat

Let me know if that helps or not. Thanks!

  • eduardoveloso's avatar
    eduardoveloso
    2 years ago

    pls, ask for the IT team to create a proper chat page. I'd love to see your replies

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