Solved
Unlock my account.
我是从公测开始玩的,也充值了一些钱,由于工作原因几年没有再玩,最近发现游戏的热度上来了,想再和朋友们一起玩,却发现我的账号在去年被封了,并且还没有说明具体原因,这让我很失望,希望尽快帮我解封！
I started playing in the public beta, and I also recharged some money. I didn't play again for several years due to work reasons. Recently, I found that the popularity of the game has come up. I want to play with my friends again, but I found that my account was blocked last year, and I haven't explained the specific reasons. This makes me very disappointed. I hope to help me unblock it as soon as possible!
If you believe that a sanction (Suspension/Ban) placed on your account was by mistake you should reach out to the Terms of Service team https://help.ea.com/za/help/account/information-about-locked-or-banned-or-suspended-accounts/
