This is the dumbest thing ive ever heard. EA **bleep**ed up bye linking a random XBOX account that's not even mine and now i cant unlink it so I'm just stuck. These are my accounts that i pay for and EA is telling me what i can and can not do. That's insane.!
First off, in order to link an account, nominally the account holder has to do this EA does not randomly link accounts. However if your account was compromised (hacked) then the hacker could link that account etc and effectively keep you out. There is a recovery process but it is not simple. Or if you let someone use the account and they linked it to an Xbox (that's on you).
If you believe you have been hacked take appropriate measures to secure your account and associated e-mail account https://help.ea.com/en-gb/help/account/secure-hacked-ea-account/
You will need to be able to prove ownership to recover the account and afterwards you will need to submit a help ticket to unlink the "Randomly" linked account.
Secondly the last post here is 2 years ago:
As this thread is a bit old at this point, we are going to lock this down so that we can prevent any necro-posting. If you run into any further issues please create a new thread so that we can begin tracking accordingly!
