Forum Discussion

Newcomer

6 hours ago

Solved

Wrong heirloom

I sent my cousin $100 so he can buy the 100 apex pack bundle on my account and he got 150 heirloom shards and I told him which heirloom to buy ( I specifically told him the cobalt) and he bought the ...

discussion

gameplay discussion

EA_Pythia
6 hours ago
Hello 2MyBaby1,

Unfortunately, it's not possible to undo or refund an heirloom, so unfortunately, there's nothing that can be done in this situation. Once bought, purchases are permanent.

EA_Pythia

Community Manager

6 hours ago

Hello 2MyBaby1,

Unfortunately, it's not possible to undo or refund an heirloom, so unfortunately, there's nothing that can be done in this situation. Once bought, purchases are permanent.