Forum Discussion
@ChichigamiPHLive @EA_Blueberry
@smykoI @ChichigamiPHLive @Im_Not_Sue
I was out for the last 2 weeks, are you all still experiencing freezing with your game? If so, please include a fresh DxDiag so we can look into the specs and Windows reporting errors.
How to Pull a DxDiag
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
- 7 years ago
Yes the error is still present. As i wrote in post above, PC and game only freezes when I'm playng above +max_fps 60 -refresh 60 and monitor set over 60Hz. Game dont like when I play on 144hz and I don't like playing this game under 144hz 😉 PC setup didn't change since last dxdiag only thing that has changed are new windows updates(after that still crashes). There is new driver 436.30, I will update my GPU drivers and test it again then include Dxdiag. But for now since nothing has changed I'm not risking it. This game isn't worth breaking my PC.
- 7 years ago
Here you have fresh after driver update and then freeze dxdiag 😉
- EA_Blueberry7 years ago
Community Admin
Can you uninstall RGB Fusion from your PC, restart it, then try again? I see there's an error there and RGB has conflicted with Apex in the past. Let's just see if you're able to launch the game without it freezing as a quick test.
- 7 years ago
---------------------------
Apex Crash Message
---------------------------
Apex crashed in nvwgf2umx.More technical information should be available in "apex_crash.txt" in your Documents folder.
Ctrl+C in this window will copy this message so you can paste it as text.
---------------------------
OK
---------------------------Just crashed in middle of a game which is pretty rare since I usually crash early on in a game. I hate this since I just left my teammates in middle of a game.
EDIT: Stopped playing after crashing the first time just came back on and another crash.

- 7 years ago
I were transported to this topic. I can launch game with no problem, even at 144hz/fps. My game freezes when it takes too long. maybe after 20-25+ min into the game. This error logs from RGB Fusion are because when i start pc and don't close rgb fusion Apex thinks that it's a cheat and the error pops.
- EA_Blueberry7 years ago
Community Admin
@ChichigamiPHLive
Have you tried updating to the latest driver for your Nvidia card?
@smykoI
Any way you can simply uninstall the RGB software from your PC just to test it out? We've seen some strange results where a game stops crashing after completely uninstalling it from a PC.Have you ran a SFC/Scannow command to repair corrupted/missing files and are both your video card/PC power settings set to max?
- 7 years ago
@EA_Blueberry Yes i ran SFC/scannow. Yes i tested game on max power PC and GPU. And NO uninstalling rgb fusion did not help.
- EA_Blueberry7 years ago
Community Admin
Do you use MSI Afterburner? Check out this post to see if lowering the core clock and memory clock helps.
- 7 years ago
@EA_Blueberry I have tried it before, lowering to stock and even lower than that. I did everything that is listed as solution and more that was suggested on this forum.