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Gaiimer99's avatar
6 years ago
Solved

1 players in queue

Can’t get into match, matchmaking states “ 1 player in queue “ I haven’t changed anything about my Console (xbox one) I have been playing this game since last year. I have tried exiting game, changin...
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hi @conby88

    When you have a chance could you try updating the DNS on your Xbox to see if that makes any difference at all? I've seen some cases where using a different DNS can help with issues like this as well. 

    To update the DNS on your Xbox follow the steps below: 

    1. Open the Settings on your Xbox and choose Network 

    2. Select Advanced Settings, then choose DNS Settings

    3. Choose Manual

    4. Enter 8.8.8.8 as the Primary DNS and 8.8.4.4 as the Secondary DNS. This is the public Google DNS, but if there is a different public DNS you would rather use instead that's OK as well. 

    Let me know how that goes once you've had the chance to give it a shot. Thanks!

    /Kent