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Jrovile's avatar
Jrovile
2 years ago
Solved

2 Apex accounts same email, how do I change email?

So I play Apex Legends on PS4 and my brother plays Apex Legends on Xbox. When I helped him create his account, I used my EA email Cross Platform is now a thing on Apex but I can't play with him as ...
  • EA_Pulsar's avatar
    EA_Pulsar
    2 years ago

    Hey @Jrovile 

    If both platform accounts are connected to the same EA account, you won't be able to play together. Regrettably, unlinking one of those accounts from the EA account may result in the progress of that account being reset afterwards.

    Please get in touch with our support team for further assistance; we will investigate this for you. 

EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @Jrovile 

If both platform accounts are connected to the same EA account, you won't be able to play together. Regrettably, unlinking one of those accounts from the EA account may result in the progress of that account being reset afterwards.

Please get in touch with our support team for further assistance; we will investigate this for you. 

Jrovile's avatar
Jrovile
2 years ago

ok, thank you.

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