Forum Discussion

GiN_SKYTOG's avatar
GiN_SKYTOG
6 years ago
Solved

A lot of crashes caused by nvwgf2umx.dll

I've tried various ways to deal with it, but it's not working and I'm getting a lot of no error-free crashes during matches. As it is, I can't do a proper rank match. OS：Win10 CPU：Ryzen7 2700X RA...
  • EA_Kent's avatar
    EA_Kent
    6 years ago

    Hey @GiN_SKYTOG. 

    That error often points to driver issues. Have you had a chance to try uninstalling and reinstalling your NVIDIA drivers to see if that helps? Guru3D has a program called Display Driver Uninstaller (DDU) that will fully remove the driver from your PC. Keep in mind this is a third-party program, so use it at your own risk. 

    If you're comfortable with removing the drivers you can then download them again from the NVIDIA website. If that's something you're able to try let me know if you're still running into the same crashes afterward. 


    Thanks!

    /Kent

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

Hey @GiN_SKYTOG. 

That error often points to driver issues. Have you had a chance to try uninstalling and reinstalling your NVIDIA drivers to see if that helps? Guru3D has a program called Display Driver Uninstaller (DDU) that will fully remove the driver from your PC. Keep in mind this is a third-party program, so use it at your own risk. 

If you're comfortable with removing the drivers you can then download them again from the NVIDIA website. If that's something you're able to try let me know if you're still running into the same crashes afterward. 


Thanks!

/Kent

GiN_SKYTOG's avatar
GiN_SKYTOG
6 years ago

I uninstalled the driver with DDU and reinstalled it.

But Apex Legends crashed and had no crashpad left.

I'll test and report back to you repeatedly to see if you get the same symptoms again.

Thank you.

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.38,037 PostsLatest Activity: 33 seconds ago