3 years ago
a
my old account was hacked and the email was changed and i have proof is there anything i can do?
- 3 years ago
Hi @s5kig1m3c1qh,
If you suspect your account may have been hacked, I would strongly encourage you to go through resetting these security steps. From there please contact support so they can make sure the account has been re-secured.
In your own time afterwards, please also make sure to take advantage of the security settings available for any of the connected accounts linked up to the EA account as well to ensure they are also secure. Examples of connected accounts include the email address registered, accounts such as Steam, Amazon and Twitch, Console accounts (PlayStation, Xbox, Nintendo Switch, etc),mobile accounts (Apple ID, Google Play) and Social Media accounts (Facebook).
Thank you,
EA_Lanna