Forum Discussion

2 years ago

Solved

ACC Bann for nothing

I got Banned for nothing I never did something.In my BANNLIST there is no reason.Pls UNBANN me my Name is D0ktorMiki.I will send you my BANNLIST pls Help me.

EA_Aljo
2 years ago
Hi there, @D0ktorMiki

We're not able to help with banned accounts through Answers HQ. For more information, take a look at the article here. It also has instructions for disputing bans. Thank you.

EA_Aljo

Community Manager

2 years ago

@D0ktorMiki

Great. ToS will send you an email when the investigation completes.

D0ktorMiki

2 years ago

@EA_Aljo Do you maybe know when the Investigation is finished because I wrote the Email a Long Time ago

EA_Aljo
Community Manager
2 years ago
@D0ktorMiki

Usually it takes a few days. If you haven't had a response, try contacting an advisor to ask if they have an update by opening a case here.
D0ktorMiki
2 years ago
@EA_Aljo Can I contact you if they not respond?
EA_Aljo
Community Manager
2 years ago
@D0ktorMiki

Sure, but I'll just have to refer you back to ToS since we can't help with banned accounts.
D0ktorMiki
2 years ago
@EA_Aljo I'm sry but what is ToS?
EA_Aljo
Community Manager
2 years ago
@D0ktorMiki

Terms of Service.